Benefit & Eligibility Worker (Human Services Specialist 3). VEC. Located in Warm Springs.

Initial Posting Date: 11/21/2023 Application Deadline: 12/12/2023 Agency: Department of Human Services Salary Range: $3,265.
00 - $4,913.
00 monthly Position Type: Employee Position Title: Benefit & Eligibility Worker (Human Services Specialist 3).
VEC.
Located in Warm Springs.
Job Description: We are proud to be an Equal Opportunity Employer.
We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of racism, discrimination and bias.
We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities.
We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.
Join our Warm Springs team in Central Oregon! The Office of Self Sufficiency, which is part of the Oregon Department of Human Services is looking for dedicated and compassionate individuals to fill five (5) Human Service Specialist 3/Benefit & Eligibility Specialist.
This recruitment may be used to fill future vacancies.
Preference will be given to candidates who have documented and demonstrated experience engaging and working with Tribes, Urban Indian communities, community partners, and organizations.
These VEC positions will be in-office positions, located at Warm Springs, Oregon.
EMPLOYMENT INFORMATION SESSION If you are interested in hearing more about these positions, other positions within ODHS in Central Oregon, benefits, career advancement opportunities and important tips for submitting an application, you are welcome to join an informational meeting via Teams.
Some of our staff will be there to share information and answer questions.
This is not part of the interview process and is open to the public.
First Monday of every month from 4 to 5 pm PST.
Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 971-277-2343,,387820144# United States, Portland Third Monday of every month from 4 to 5 pm PST.
Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 971-277-2343,,270032421# United States, Portland Are you passionate about serving your community and helping Oregonians out of poverty? Do you thrive in high functioning, collaborative team environments? If you answered yes, then we want to hear from you! The Office of Self Sufficiency, which is part of the Oregon Department of Human Services, is looking for talented individuals to serve as Benefit and Eligibility Workers in Warm Springs.
In this role you will explain available programs and interview applicants to determine eligibility requirements for agency benefits and services.
If you have bilingual language skills, you are encouraged to apply! Preference will be given to Spanish/English language skills, but all languages are welcomed and utilized to better serve our Oregonians.
We offer bilingual differential pay, which is an extra 5% of the employee’s base pay upon passing test(s) evaluating your proficiency in a language other than English.
Please note, bilingual language skills are encouraged, but not required for these positions.
Oregon Department of Human Services (ODHS), A place to belong and make a difference! When you join the ODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning.
ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
We are committed to building an antiracist and equitable agency.
Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do.
The Equity North Star has four points that explain the agency's goals related to equity, inclusion, and racial justice.
We know that life is unpredictable and ODHS cares about keeping you well.
Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more! If you have federal student loan debt or are thinking of going back to school, then you might benefit from the Student Loan Forgiveness Program.
If you make 120 qualifying payments on your student loan while working full-time for a qualifying employer, your student loan debt may be forgiven.
Self-Sufficiency Programs Mission: To provide a safety net, family stability and a connection to careers that guide Oregonians out of poverty.
The Self Sufficiency offices help with food benefits (SNAP), cash for families (TANF), childcare assistance (ERDC), medical programs, refugee services, and domestic violence services.
Your duties at a glance: As a Benefit and Eligibility Worker, you will.
.
.
The Benefit & Eligibility Specialist would work in a busy office environment and possibly be assigned 6 to 8 appointments each day.
Determine initial eligibility for agency administered programs such as medical, cash for families (TANF), domestic violence services, food benefits (SNAP), childcare assistance (ERDC), long term care services, etc.
Conduct interviews over the phone to gather information to assess and determine need for services and benefits.
Write clear and concise case notes to summarize information gathered from applicant and collateral sources.
Other duties as assigned.
Working conditions: Contact with the public, including contact with Oregonians experiencing emotional and financial stress.
Serve a diverse range of customers with compassion and professionalism through a trauma informed lens.
Will require sitting at a computer or telephone for prolonged periods of the workday.
Experience high volume of computer work, using various computer programs in a fast-paced environment.
Priorities and procedures may change daily and require the ability to be flexible in application of procedures.
This position works in the Warm Springs office and is not remote.
Minimum qualifications / What you need to qualify: Two years of experience determining eligibility for an agency program by interviewing to assess the needs of clients, and interpreting and applying the policies, rules, and guidelines that are applicable to the client's situation.
Any college courses may be substituted for the two years of general experience on a year-for-year basis (45 quarter hours is equivalent to one year of experience.
) A photocopy of your transcripts must be attached to your application materials if using college courses to meet the minimum qualifications.
You must clearly show that you meet the minimum qualifications in your application or resume to be considered for an interview.
Your application and/or resume will be used when completing a pay equity assessment.
The pay equity assessment determines your pay rate/salary step, so complete and detailed history of work, education, and other experience is helpful.
ESSENTIAL ATTRIBUTES: Communicating results: Experience communicating decisions or results based on complex processes or policies to a wide variety of customers, including non-technical audiences.
Dedication to teamwork: Demonstrated commitment to developing relationships that establish trust, approachability, and collaboration amongst individuals with diverse learning and communication styles.
Inclusive and respectful of others’ contributions and ideas.
Application of laws, rules, & policies: Ability to learn and accurately apply complex laws, rules, and policies to various types of cases or circumstances.
Managing high volume of work: Ability to complete tasks, duties, projects, and obligations with deadlines, that produce high-quality results.
Detailed-oriented/accuracy: Commitment to accuracy and attention to details, ensuring you have a complete understanding of the task you're working on.
Customer Focus: Ability to provide excellent customer service to a high volume of diverse customers in a manner that demonstrates active listening and compassion.
Please be sure to clearly describe how you meet these attributes within your application materials.
These attributes will be used to determine which candidates will be selected to move forward in the process.
EMPLOYMENT INFORMATION SESSION: If you are interested in hearing more about this position (or other positions within ODHS in Central Oregon) and learn about our benefits, career advancement opportunities and important tips for applying, please join our informational meeting via Microsoft Teams.
Some of our staff will be there to share information and answer questions.
This is not part of the interview process and is open to the public.
First Monday of every month from 4 to 5 pm PST.
Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 971-277-2343,,387820144# United States, Portland Third Monday of every month from 4 to 5 pm PST.
Join on your computer or mobile app Click here to join the meeting Or call in (audio only) +1 971-277-2343,,270032421# United States, Portland How to apply: Your work history profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.
Please upload a resume or complete the Workday history profile.
Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
A cover letter is not required for this application.
However, you may attach one if you wish.
This may help the manager understand better how you possess the essential attributes.
Current State of Oregon employees: Apply via your employee Workday account.
Ensure that your Workday is updated and includes your work and education history.
If you are not a current State of Oregon employee: view this application instructional video.
After you submit your application, you will have additional tasks to complete in Workday.
Please continue to check your Workday account throughout the recruitment process.
Additional requirements: Finalists for this position will be subject to a computerized criminal history and abuse check.
Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
The Oregon Department of Human Services does not offer visa sponsorship.
Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
ODHS will use E-Verify to confirm that you are authorized to work in the United States.
May require a valid driver’s license or other acceptable method of transportation.
Helpful information: This position is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies.
Have questions about Workday or want some tips on understanding the state application process? Check out our Oregon job opportunities page.
If you need an accommodation under the Americans with Disabilities Act (ADA), please contact dhs.
recruitment@odhsoha.
oregon.
gov.
If you have questions or need assistance with the application process, reach out to Brent Lawrence via email at brent.
lawrence@odhs.
oregon.
gov Please be sure to include the job requisition number when you reach out.
For D10 / Central Oregon postings, if you wish to inquire more about the position that is posted, please email us at: d10cw.
ssphiring@dhsoha.
state.
or.
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